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Change the mobile phone number associated with your Infomaniak account

Update 08/31/2026

This guide explains how to change the mobile phone number (used if you forget the password to access your Manager) for your Infomaniak account (i.e., your user account).

 

Introduction

 

Modify the mobile phone number

To change the phone number associated with your Infomaniak account:

  1. Click here to access the security information management section in the Infomaniak Manager.
  2. Click on Edit in the Recovery Phone box:
  3. Enter the country code corresponding to your country and your new mobile phone number.
  4. Enter your Manager login password.
  5. Click the Next button to save:

Note: an administrator within the Organization canPrevent users from requesting a password reset via SMS:

In this case, the recovery email will be used instead of the phone number specified above.


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