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Change the mobile phone number linked to the Infomaniak account

This guide explains how to change the mobile phone number (used in case of forgetting the password to access your Manager) of your Infomaniak account (= user account).

 

Preamble

 

Change the mobile phone number

To change the phone number associated with your Infomaniak account:

  1. Click here to access the security information management on the Infomaniak Manager.
  2. Click on Modify in the Recovery Phone box:
  3. Enter the country code corresponding to your country and the new mobile phone number.
  4. Enter your Manager login password.
  5. Click the Next button to save:

Note: it is possible for an administrator within the Organization to block users from requesting a password reset by SMS:

In this case, it is the recovery email that will be used and no longer the phone number specified above.


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