This guide explains how to change the mobile phone number (used in case of forgetting the password to access your Manager) of your Infomaniak account (= user account).

Preamble

• Refer to this other guide if you wish to change the email address used as a login identifier for the platform or this other guide to change your personal details.

Change the mobile phone number

To change the phone number associated with your Infomaniak account:

1. Click here to access the management of security information on the Infomaniak Manager.
2. Click on Modify in the Recovery Phone box:
   
3. Enter the country code corresponding to your country and the new mobile phone number.
4. Enter your Manager login password.
5. Click on the Next button to save:
   

Note: it is possible for an administrator within the Organization to block users from requesting a password reset by SMS: