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Getting Started Guide: Mail Service
Update 09/01/2026
Thank you for choosing Infomaniak to host your emails.
This guide will help you quickly use the essential features of your new Mail Service. If you encounter any issues, please consult the knowledge base before contacting Infomaniak support.
If your domain name is not managed by Infomaniak or your Mail Service is not managed in the same user account as your domain name, please refer to this other guide to link the domain name to your Mail Service.
Create email addresses
- Get started with the interface
- Create email addresses
- Create email addresses in bulk
- Create email addresses that only serve as redirects
- Copy email content from Gmail, OVH, etc. to Infomaniak
Using your created email addresses
- Manage passwords & users
- Sync your emails across all your devices
- Hide the recipient addresses in an email
- Discover the Infomaniak Mail mobile app
- Use email even if your domain name points to Wix or a similar service
- Use email with your website
- Use Euria (Infomaniak AI) with your email
- Check the incoming and outgoing email log
Learn about important information
- Sending limits
- Size limits
- Recipient limit
- Different identifiers
- Troubleshoot an error with a mail software/client
Customize your email
- Add a signature
- Add an alias
- Add an automatic out-of-office message
- Add a domain name
- Automatically sort incoming emails
Secure your email address
Link to this FAQ: https://faq.infomaniak.com/2009
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