This guide explains how, after purchasing a domain name from Infomaniak, to obtain for free an Email Service + Web Hosting.

Preamble

• For each domain name registered or transferred to Infomaniak, you can benefit from free:
  1. an email address that gives you access to the Infomaniak Mail app
  2. and a 10 MB Web space for a basic page.
• It is also possible to have a free Email Service while having a paid Web offer, or vice versa.
• Instead of a Starter type Email Service, there is also kSuite.

Activate the Starter Mail + Web offer

Prerequisites

• Own a domain name with Infomaniak (a DNS zone is not enough).
  • If necessary, order or transfer a domain.
• Depending on the type (Mail or Web) desired, not to have an existing corresponding product already associated with the domain name and this in any existing Infomaniak Organization.

To order a Starter Email Service and Starter Web Hosting included with each domain:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
   • It is necessary that no product is linked at the moment to the domain (visible in the column of linked products).
3. Click on one or the other of the shortcuts to Connect a service (mail or web):
   
4. In both cases, click on Order …:
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5. You will be able to choose the corresponding free service (mail or web) and the next step will offer you to choose the other (mail or web) if desired.
6. Click at the bottom of the page to continue:
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7. Finalize the order:
   
8. Return to your Infomaniak Manager to discover and use your new products:
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Using your Starter products

• Create the desired email address on your Mail Starter Service.
• To use the 10 MB Web space and create a basic web page on your Web Starter Hosting, use:
  • the page editor
  • or the Web FTP on the Manager to manage your HTML pages
  • or any FTP software/client with the classic FTP protocol

Evolving a Starter offer

• Modify a Mail offer (click here).
• Modify a Web offer (click here).

In case of a problem with a Starter hosting

A Starter type Web hosting does not offer IPv6. Be careful with AAAA records in the DNS zone of the domain name concerned which can in particular prevent you from activating SSL; also refer to this other guide.