This guide explains how, after purchasing a domain name from Infomaniak, you can get for free an Email Service + Web Hosting.

Preamble

• For each domain name registered or transferred to Infomaniak, you can benefit from the following for free:
  1. an email address that gives you access to the Infomaniak Mail app, among other things
  2. and a 10 MB Web space for a basic page.
• It is also possible to have a free Email Service while having a paid Web offer, or vice versa.
• Instead of a Starter type Email Service, there is also kSuite.

Activate the Starter Mail + Web Offer

Prerequisites

• Own a domain name with Infomaniak (a DNS zone is not sufficient).
  • If necessary, order or transfer a domain.
• Depending on the desired type (Mail or Web), do not have a corresponding product already associated with the domain name and this in any existing Infomaniak Organization.

To order a Starter Mail Service and Starter Web Hosting included with each domain:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
   • It is necessary that no product is linked to the domain at the moment (visible in the column of linked products).
3. Click on one of the shortcuts to Connect a service (mail or web):
   
4. In both cases, click on Order …:
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5. You will be able to choose the corresponding free service (mail or web) and the next step will offer you the choice of the other (mail or web) if desired.
6. Click at the bottom of the page to continue:
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7. Confirm the order:
   
8. Go back to your Infomaniak Manager to discover and use your new products:
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Use your Starter products

• Create the desired email address on your Starter Mail Service.
• To use the 10 MB web space and create a basic web page on your Starter Web Hosting, use:
  • the page editor
  • or the FTP file manager to manage your HTML pages
  • or any FTP software/client with the classic FTP protocol

Upgrade a Starter offer

• Modify a Mail offer (click here).
• Modify a Web offer (click here).

In case of a problem with a Starter hosting

A Starter type web hosting does not offer IPv6. Be careful with AAAA records in the DNS zone of the concerned domain name that can prevent you from activating SSL; also refer to this other guide.