This guide explains how, after purchasing a domain name from Infomaniak, you can get for free a Mail Service + Web Hosting.

Preamble

• For each domain name registered or transferred to Infomaniak, you can benefit from the following for free:
  1. an email address that gives you access to the Mail Infomaniak app
  2. and a 10 MB Web space for a basic page.
• It is also possible to have a free Mail Service while having a paid Web offer, or vice versa.
• Instead of a Starter type Mail Service, it is recommended to order a kSuite (for example, the Standard 1 user offer which is free).

Activate the Starter Mail + Web Offer

Prerequisites

• Own a domain name with Infomaniak (a DNS zone is not sufficient).
  • If necessary, order or transfer a domain.
• Depending on the desired type (Mail or Web), do not have a corresponding product already associated with the domain name and this in any existing Infomaniak Organization.

To order a Starter Mail Service and Starter Web Hosting included with each domain:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click the Connect a service button:
   
4. Click on Create an email address:
   
5. Click on the search field then on Order a Mail Service:
   
6. Click to select the free email address on the Infomaniak Shop (as below) and click on the Next button at the bottom right to advance the order:
   
7. Click to select the basic Web page on the Infomaniak Shop (as below) and click on the Next button at the bottom right to advance the order:
   
    
8. Finalize the order:
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9. Go back to your Infomaniak Manager to discover and use your new products.

Use your Starter products

• Create the desired email address on your Starter Mail Service.
• To use the 10 MB Web space and create a basic Web page on your Starter Web Hosting, use:
  • the page editor
  • or the FTP file manager to manage your HTML pages
  • or any FTP software/client with the classic FTP protocol

Upgrade a Starter offer

• Modify a Mail offer (click here).
• Modify a Web offer (click here).

If you have a problem with a Starter hosting

A Starter type Web hosting does not offer IPv6. Be careful with AAAA records in the DNS zone of the domain name concerned which can in particular prevent you from activating SSL; also refer to this other guide.