This guide explains how to remove additional designations from an existing Mail Service (everything that comes after the @ symbol in your email address) by detaching its associated domain names.

Introduction

• Once removed, the domain name is again available to order a new Mail Service or to be linked to another existing Mail Service.
• It should also be noted that you can rename your product in the Infomaniak Manager, but changing the name of a Mail Service has absolutely no effect on its addresses; you must act on the domain name.

Remove the linked domain

Prerequisites

• Make sure the synonymous domain name is no longer associated with the main domain name if it was previously associated.
• Define the domain name to be disassociated as a secondary domain (instead of a primary domain) – this change can be made by following this other guide in the section titled "a" starting from point 3.

To unlink a domain name from your Mail service:

1. Click here to access the management interface for your product in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question:
   
3. Click on Domain Management in the left-hand menu:
   
4. Click on List of domains linked to the service in the left-hand menu.
5. Click on the ⋮ icon to the right of the domain name you want to unlink.
6. Click on Unlink domain (see prerequisites if this option is not available):
   
7. Confirm the unlinking: