This guide explains how to create a standard email address on an Infomaniak Mail Service.

Introduction

• The creation assistant offers 3 types of addresses:
  1. standard (main, normal address)
  2. alias (❓: help)
  3. virtual forwarding address (❓: help)
     
     
     
• An email address can also be:
  • a catch-all address (❓: help)
  • created in bulk (❓: help)
  • modified (❓: help)
  • shared (❓: help)
  • removed (❓: help)
  • suspended (❓: help)
  • blocked for sending (❓: help)

Create a standard email address on a Mail Service

Prerequisites

• Have a Mail service on your Infomaniak Manager (❓: help).
• Be at least an Administrator of the Organization (❓: help).
• Have a quota of available addresses or adjust it beforehand if necessary (❓: help).

Then, to create a new email address:

1. Click here to access the Mail Service management in your Infomaniak Manager (❓: help).
2. Click on the name of the Mail Service in question:
   
3. Click on the blue Create a mail address button in the top right corner:
   
4. Choose the first type among the 3 options.
5. Click the button to Continue:
   
6. Enter the name that will make up the email address (❓: help) without adding the domain name.
7. Click the button to Continue:
   
8. Select the address access method that suits your needs (❓: help).
   • Example: make the address directly visible in your Mail interface, or send invitations so that others can use it.
9. After making your choice, click the button to continue and complete the creation of the email address:
   

Other creation actions

Click on the chevron ‍ to the right of the Create a mail address button to access additional actions:

• Create a standard mail address within an Infomaniak Mail service (see above)
• Create a generic email address of the type:
  • no-reply (for sending confirmations, validations, invoices, etc.)
  • catchall (❓: help) to receive all messages for which there is no specific email address on your domain
    
• Create a secondary/alias address (❓: help)
• Create “virtual” addresses (❓: help) that serve as redirects
  
• Create multiple email addresses at once (❓: help) using a CSV file
• Import content from other email addresses (❓: help)