Getting started guide: Manager

This guide explains how our Manager administration console (https://manager.infomaniak.com/) works. This interface enables you to manage different Infomaniak products, such as domain names, hosting, etc.

Ordering a product = account creation

If you do not have any Infomaniak products yet, you will be invited during the ordering process to create a user account (with a login) and a client account is automatically created at that time.

For individuals, the client account generally consists of the name and first name, whereas for a company, it is generally its business or company name.

Once the client account has been created by the first user, it is possible to:

1. add other users
2. create other client accounts

1. The other users can have:

• full rights and thus become the administrator of the client account
• limited rights (access to specific products)
• with or without invoicing rights

2. The other client accounts may:

• contain other products unrelated to the other client accounts
• have their own users who will not have access to other client accounts 

The client account concept is particularly useful for people who need to manage several products for different clients. For example, imagine that a webmaster or partner needs to manage the products for three different companies, each with its own client account containing their respective products. By adding the webmaster or partner as administrator of their client account, the latter can easily switch from one client account to another in order to manage the various products of the 3 companies without having to log in and out of the companies' client accounts each time. In fact, they will use a single login.

Creating a new client account or an additional client account

Find out more: https://www.infomaniak.com/en/support/faq/2330

Switching to the additional client account:

Find out more: https://www.infomaniak.com/en/support/faq/1989

Adding a user to this account

Find out more: https://www.infomaniak.com/en/support/faq/1404

Editing the user's rights for this account

Find out more: https://www.infomaniak.com/en/support/faq/1633

Removing a user from this account

Find out more: https://www.infomaniak.com/en/support/faq/1738

Deleting a client account

Find out more: https://www.infomaniak.com/en/support/faq/2191

Further action: https://www.infomaniak.com/en/support/faq/2228