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Migration: keep the current content of your hosting
This guide explains how to migrate an existing Infomaniak Web Hosting to the current Web Hosting offer. By following this procedure, you will retain the content you currently have on your hosting while benefiting from the latest developments.
Don't have time to migrate your services? Launch a free tender to find an Infomaniak partner who will handle everything.
1. Start the migration procedure
To do this:
- Refer to this other guide to begin the migration.
- Check the box Retrieve files and databases.
- Click the button Next.
At this stage, your website is still running on the old server and you have 30 days to test and adapt your site on the new server. To avoid data loss, we recommend that you do not update your site on both the old and new servers during the migration phase.
2. Test your site on the new server
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product you have migrated.
- Click the button 2 βTest my sites ββ at the top of the page to display your site as it will appear when it is put into production on the new server:

- During your tests, check on each of the pages tested that the URL displayed in the address bar of your browser corresponds to the preview address, otherwise check that your site does not have redirects that prevent its preview.
- If the site displays normally, go directly to step 4 otherwise go to step 3.
3. Adapt the site for the new infrastructure
With a content management system (CMS) such as WordPress, Joomla, Drupal, or another web application (ownCloud, phpBB, etc.) using a database, adapt the following information in the appropriate configuration file so that the site works:
- the name of the database
- the database server
- the username that accesses the database
- the password of the username that accesses the database
To find this information on the Manage, refer to this other guide (+ help WordPress and help Joomla).
- These changes must be made on the new server via a new FTP account (help).
- To connect to the new server via FTP Manager (help), use the address of your web server (help) and not the domain name, as the latter still points to the old server.
4. Checks to perform before going live
Important! Before putting your site live, make sure to check the following points.
4.1 Retrieve the latest changes on the new server
If the content of the old site has been modified by a user during the transition period, retrieve these changes on the new server:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product you have migrated.
- Click the button 1 Copy my data:

- Choose the elements to import according to your needs (if you re-import the folder
/webby activating the parameter overwrite existing files, you will also overwrite your modified configuration files; make sure to back them up before proceeding so you can easily restore them after the copy. - Click the blue button Start copy.
4.2 Verify scheduled tasks (cronjobs)
If there are scheduled tasks (cronjobs), it is necessary to test and reactivate them:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product concerned.
- Click on Web in the left sidebar menu.
- Click on Task Scheduler in the left sidebar menu.
- Test your site again by following the procedure described in step 2 of this guide.
5. Go live
To definitively switch traffic to the new server (you will no longer have access to the old site and your databases stored on the old server):
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product you have migrated.
- Click the button 3 βGo live:β
ββ
If your domain name is not managed by Infomaniak or if it is in a different Organization than the one of the site concerned:
- Modify the pointing (A type records) to specify the new IP address of your site.