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Difference between Infomaniak identifiers
This guide details the different identifiers that you will be required to use with Infomaniak, and what happens if one of the passwords is changed.
Identifiers relating to...
... 1: your Infomaniak user account
Suppose you have an email address provided by your Internet provider at home:
email@example.com with a password that is Am3L-93Kd
You register with Infomaniak on a personal basis (individual).
You must therefore fill in your contact details, including your email address, and choose a password for your Infomaniak account:
famille.munster @la-fibre.xyz / 63! iGm877
You get access to the https://manager.infomaniak.com interface with these identifiers chosen by you.
... 2: your new email address
Later, from the https://manager.infomaniak.com interface, you acquire an email address:
firstname.lastname@example.org with a password that is zZ!077rw
What is the difference between these 2 identifiers?
You can use the email address created above in any email application on a computer or smartphone by entering the couple compta@ entreprise-familiale .xyz / zZ!077rw
On the other hand, to consult this email address via webmail (= Webmail Infomaniak on the Internet: https://mail.infomaniak.com/) you must always use your identifier originally created, that of the Infomaniak account: famille.munster @ la- fibre.xyz/63!iGm877 (or don't create the "for yourself" email address ) .
What if one of the passwords is changed?
If the Am3L-93Kd password of your original personal email address email@example.com is changed, obviously there will be no impact on Infomaniak.
If the password 63!iGm877 of your Infomaniak account (which has the username firstname.lastname@example.org ) is changed, you simply need to connect to the Infomaniak interface with this new password. You will continue to see and access the same products ( for security , you may be asked to confirm the password zZ!077rw of the email address email@example.com - which does not will not have changed).
If the zZ!077rw password of the compta@ family-business .xyz email address is changed, you will have to specify this new password wherever you entered it (e-mail applications, Webmail, etc.).
When are passwords unified?
Suppose that within the Mail Service that you have in your Infomaniak account, you create a second email address named firstname.lastname@example.org (password CALif8-F0u ).
If then an Infomaniak account
- is created with the same title (email@example.com - password doesn't matter)
- is the only account to consult the email address firstname.lastname@example.org via webmail
- has the rights to change the password of the email address
the unification of the password will be proposed when you proceed to modify the password of the email address from the Infomaniak account in question.
In summary, you have:
- 1 identifier (in the form of an email address) and 1 password to access
- 1 password for each email address hosted at Infomaniak
These two pieces of information can be identical or not according to your choice or according to whether it has been unified or not. And if you change one, it will not necessarily change the other unless it has been unified (this will be specified to you).
And the other identifiers?
Acquiring other products involves obtaining other credentials such as those for FTP, MySQL, SSH, WebDav connections, etc. but they are entirely independent of the 2 types of identifiers described above.