Order email addresses from Infomaniak

This guide explains how to obtain your email address(es) from the Swiss host Infomaniak .

Why entrust the management of your e-mails to Infomaniak?

It is no coincidence that Infomaniak manages more than a million email addresses:

• Unlimited storage space
• Hosted in Switzerland by a neutral and independent company
• Synchronization of contacts and calendars on all media
• Online access to your e-mails with kMail ( mail.infomaniak.com )
• Professional newsletter tool
• Professional anti-spam and anti-virus filter
• Permanently saved

Domain name required?

With the exception of the ik.me offer , an email address at Infomaniak is always created within a Mail Service , and this Mail Service is built around a domain name that must exist and be configured so that messaging is working.

Example: you want the address jean.dupont@domain.xyz then you need:

1. own the domain name "domain.xyz"
2. get a Mail Service "domain.xyz"
3. create the email address "jean.dupont"

All of this is offered to you and requested in the order process on infomaniak.com (read below) , preceded by the creation of a mandatory user account (for which you must indicate your personal email address, or address already existing in all cases).

If the domain name is registered with an external registrar, you will need to enter the correct MX in the DNS zone if necessary.

Order email addresses from Infomaniak

Not yet a customer

Choose the offer that suits you on  this page of our site and let yourself be guided through the registration process to start using our services.

Already customer

You want a first Service Mail:

To order a first Service Mail:

1. connect to your Infomaniak space ( manager.infomaniak.com )
2. on the page, locate the shaded Service Mail tile
3. on the right click on the supermarket shopping cart to order a Service Mail

You want an additional Mail Service:

To add a new Service Mail (in order to get new addresses on another domain):

1. connect to your Infomaniak space ( manager.infomaniak.com )
2. go to Service Mail
3. if the blue button at the top right is Create an email address then click first on the left on Service Mail
4. at the very top right click on the blue Order a Mail Service button

You want to increase the number of email addresses available on an existing Mail Service:

To increase the quota of free addresses available:

1. connect to your Infomaniak space ( manager.infomaniak.com )
2. go to Service Mail
3. click on the Mail Service/domain name concerned
4. at the very top right click on the supermarket shopping cart:
   

Once the Mail Service is activated:

• create your email addresses

• configure your e-mails on your computer and your peripherals

• synchronize your contacts and calendars on your devices

• repatriate the content (including that present with another provider)