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Enable two-factor authentication (2FA)
This guide explains how to activate two-factor authentication, also known as two-step verification or two-factor authentication (2FA), to secure access to your Infomaniak Manager.
Introduction
This two-step verification protects your account and personal data with your chosen password and a second method of identity verification, such as a code obtained on your mobile device.
Thus, even if a malicious person managed to decipher or steal your password, they would still need a validation code that only the legitimate user can obtain on their mobile device.
Activate Two-Step Verification
To increase the security level of your Infomaniak account:
- Log in to the Infomaniak Manager (manager.infomaniak.com) or Infomaniak Mail (mail.infomaniak.com) from a web browser like Brave or Firefox
- Click on the circle with your initials or your avatar at the top right
- Select Manage my profile
- Click on Two-Step Verification under the Security and Recovery Settings section
- Choose the authentication method among:
- the kAuth app for iOS / Android devices
- any OTP application
- YubiKey (from Yubico)
- SMS reception (only for CH / FR / BE / DE countries)
- Follow the on-screen instructions to complete the process (be sure to keep the backup codes safe)
Once strong authentication is enabled, to access certain tools (such as synchronization), it is necessary to create application passwords.
No need to call Infomaniak, which does not have any of your codes & passwords. For any assistance regarding 2FA, read this guide.
Authenticate on Every Browser Opening
Request to not keep cookies when closing browser windows.
Chrome
You can do this for a single site, such as the Infomaniak Manager, to be specified here: