This guide explains how to disable all extensions installed on your WordPress on a Web Hosting.

Preamble

• If you encounter an issue with your website, disabling WordPress extensions allows you to quickly identify if one of them is causing the problem and to draw the necessary conclusions to repair your site.
• If needed, local partners referenced by Infomaniak can handle these procedures: launch a free call for tenders; they handle everything, freeing you from technical details — also discover the role of the host.

Quickly disable WP extensions

To disable all WordPress extensions:

1. Connect to the server via FTP (need help?).
2. Go to the site location (folder corresponding to your WordPress site).
3. Rename /wp-content/plugins to /wp-content/_plugins for example.
   • To disable a specific extension, rename /wp-content/plugins/PluginName to /wp-content/plugins/_PluginName for example.