This guide explains how to retry transferring a domain name to Infomaniak in case of failure.

Manually retry a domain transfer

If a domain transfer fails, you will receive an email with the possible reason for the problem.

The message also contains a link to retry the transfer request without paying the transfer fees again.

In case of a problem:

1. Click here to access the domain management section in your Infomaniak Manager (❓: help).
2. Click on the name of the domain in question.
3. Carefully follow the instructions displayed in red at the top of the page.