Knowledge base
1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!
Restart a domain transfer
Update 08/06/2026
This guide explains how to retry transferring a domain name to Infomaniak in case of failure.
Manually retry a domain transfer
If a domain transfer fails, you will receive an email with the possible reason for the problem.
The message also contains a link to retry the transfer request without paying the transfer fees again.
In case of a problem:
- Click here to access your domain management in the Infomaniak Manager (need help?).
- Click directly on the name assigned to the domain in question.
- Carefully follow the instructions displayed in red at the top of the page.
Link to this FAQ: https://faq.infomaniak.com/1842
Has this FAQ been helpful?