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Restart the transfer of a domain name
This guide explains how to restart the domain transfer to Infomaniak in case of failure.
Manually restart a domain transfer
When a domain name transfer fails, you receive an email with the possible reason for the issue.
The message also contains a link to restart the transfer request without having to pay the transfer fees again.
In case of issue:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the relevant product.
- Follow the instructions displayed in red at the top of the page.
Link to this FAQ: