Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Link an Infomaniak Mail Service to Wix

Update 03/10/2026

This guide explains how to link your Wix site to the Mail Service managed by Infomaniak.

 

Preamble

  • By modifying your domain name managed by Infomaniak so that it points to the Wix servers, all Web & mail traffic now goes to Wix.
  • You must therefore specify to Wix that the email is managed by Infomaniak, by specifying 3 technical elements:
    1. the Infomaniak MX (for this point, fortunately, a drop-down menu will allow you to choose Infomaniak as the email provider, without having to manually specify the Infomaniak MX)
    2. the Infomaniak SPF v=spf1 include:spf.infomaniak.ch -all
    3. the Infomaniak DKIM

 

1. Select the Infomaniak MX

  • In order for the messaging to work and for the mail traffic to be properly directed, you must choose Infomaniak from the list of providers in your Wix customer account.
  • Refer to their official guide on this subject.
  • Validate and wait a few hours for the change to take effect (any DNS addition/modification can take up to 48 hours to propagate).

 

2. Paste the Infomaniak SPF using a TXT

  • Refer to their official guide on this subject.
  • The information to enter is as follows:
    • Hostname: leave blank
    • Value (to copy-paste entirely): v=spf1 include:spf.infomaniak.ch -all
    • TTL: leave the current indication
  • Validate and wait a few hours for the change to take effect (any DNS addition/modification can take up to 48 hours to propagate).

 

3. Paste the Infomaniak DKIM

 

If a problem persists, contact Wix.

If needed, local partners referenced by Infomaniak can handle these procedures: launch a free call for tenders; they take care of everything, freeing you from the technical details.


Has this FAQ been helpful?