Investors

Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Connect an Infomaniak Mail Service to Wix

This guide explains how to link your Wix site to the Mail Service managed by Infomaniak.

 

Introduction

  • By modifying your domain name managed by Infomaniak so that it points to the Wix servers, all web and email traffic now goes to Wix.
  • Therefore, you need toInform Wix that the email service is managed by Infomaniak, by specifying 3 technical details:
    1. the Infomaniak MX record (fortunately, a drop-down menu will allow you to choose Infomaniak as your email provider, without having to specify the Infomaniak MX record manually)
    2. the Infomaniak SPF record v=spf1 include:spf.infomaniak.ch -all
    3. the Infomaniak DKIM record

 

1. Select Infomaniak MX

  • In order for email to function correctly and for email traffic to be routed properly, you must choose Infomaniak from the list of providers in your Wix customer account.
  • Read their official guide on this topic.
  • Confirm and wait a few hours for the change to take effect (any DNS addition/modification may take up to 48 hours to propagate).

 

2. Add the Infomaniak SPF record using a TXT record

  • Refer to their official guide on this topic.
  • The information to enter is as follows:
    • hostname: leave blank
    • value (copy and paste entirely): v=spf1 include:spf.infomaniak.ch -all
    • TTL: leave the current setting
  • Validate and wait a few hours for the change to take effect (any DNS addition/modification may take up to 48 hours to propagate).

 

3. Paste the Infomaniak DKIM record


Has this FAQ been helpful?