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Transfer a domain to Infomaniak
This guide explains how to transfer the domain name you own from another provider to Infomaniak. You remain the owner of your domain name and manage it easily at low cost.
Prerequisites
- Check that the domain is transferable according to certain criteria:
- domain created or already transferred for at least 60 days
- valid email addresses (owner's contact details, administrative / technical contacts)
- domain unlocked
- Safely note the different records (A / MX / TXT, etc.) contained in your domain if you will keep other services than those of Infomaniak after transfer
- Understand that a DNS update (read below) can take up to 24 hours
- Obtain the authorization code; here are some specific guides to help you if your current Registrar is:
Special cases:
Transfer the domain to Infomaniak
Once the above prerequisites are met:
- order the domain name to transfer to Infomaniak
- enter the authorization code (read the prerequisites) when prompted during the order process
Batch transfer
Once the above prerequisites are met:
- order the domain names all at once via this Infomaniak transfer wizard
- indicate the domain names and the authorization codes or import a CSV file with the list of domains and their authorization codes (in 2 columns)
Transfer duration, administrative delays
The duration of a domain name transfer is influenced by two factors:
- the conditions of the registry of the extension; for .FR, Afnic defines a transfer period of 8 days; refer to the specificities of the extensions that concern you from this page (under Frequently Asked Questions by clicking first on the relevant extension)
- the conditions of the Registrar you wish to leave (e.g., Hostinger); the latter has the possibility to object to the transfer during the transfer period defined by the registry; it can also automatically accept the transfer and expedite it
DNS configuration (before, during, after)
Before the transfer, your domain name is linked to various services (Mail, Web...) through its DNS.
During the transfer process, you will not be able to intervene on the DNS configuration until the transfer is completed.
After the transfer, as it is sometimes difficult to know when this occurs, you can decide in advance what DNS configuration needs to be applied (also possible during batch transfer):
For example:
- your domain name domain.xyz has before transfer the DNS ns1.myregistrar.com and ns2.myregistrar.com AND you will only work with Infomaniak for everything like email, web hosting, etc. THEN you don't have to do anything except choose our DNS when prompted during the transfer (same if it already has DNS like ns11.infomaniak.com and ns12.infomaniak.com)
- your domain name domain.xyz currently has the DNS ns1.myregistrar.com and ns2.myregistrar.com AND you are only moving the domain name while continuing to work with different services other than Infomaniak THEN carefully note the information contained in your current DNS zone (A records, CNAME, etc.) because Infomaniak cannot guarantee that your current DNS zone will persist where it is currently located (check with your current registrar) and choose not to use Infomaniak DNS
- and if you do not know which DNS your domain name currently uses, query it via https://infomaniak.com/whois or another whois service
- if your domain name domain.xyz already has DNS like ns11.infomaniak.com and ns12.infomaniak.com before transfer THEN you don't have to do anything except choose our DNS when prompted during the transfer