Knowledge base

Thank you for entrusting Infomaniak with the management of your domain names! The domain name is the address you enter into a browser to view a site, such as infomaniak.com. It is possible to transfer a domain name from one registrar to another. 
Do you want to optimize the presence of your domain name on the Web?

Transferring a domain name to Infomaniak

1. Log in with the registrar that currently manages your domain name
2. Obtain the transfer code (or authcode) for the domain to be transferred
3. Order the domain name to be transferred from Infomaniak
4. During the transfer, be careful to save the current DNS of the domain name
5. Enter the transfer code when you are asked for it during the order

Transferring multiple domain names to Infomaniak

1. Log in with the registrar that currently manages your domain name
2. Obtain the transfer code (or authcode) for the domain to be transferred
3. Order the domain names together from Infomaniak, via this transfer wizard
4. Indicate the domain names and the transfer codes or import a CSV file with the list of domains and their transfer codes (in two columns)
5. During the transfer, choose to save the current DNS or not:
   1. You must save them if your domain names are linked to services (email, Web) that are external to Infomaniak
   2. It will not be necessary to save them if your domains are linked to services that are located on the recipient Infomaniak account

Obtaining the transfer code from your Registrar

You must ask for/obtain the transfer code from your current registrar. If the latter appears in the list below, click on its name to get help:

• 1 & 1 (1and1)
• Gandi
• Amen
• Online
• GoDaddy
• Namebay
• OVH
• Switchplus

Administrative periods

The time required to transfer a domain name is influenced by two factors:

• The conditions of the registry for the extension. For .fr, for example, the Afnic defines a transfer period of 8 days.
• The conditions of the registrar that you wish to leave (e.g., OVH). The latter may oppose the transfer during the period defined by the registry. They may also automatically accept the transfer and accelerate it.

Particularities for .be and .lu

Please read this guide for .be (Belgium) and .lu (Luxembourg) domains.

Find out more

• Reserving/ordering a domain name without hosting
• Linking a domain name managed by Infomaniak to Web/Mail hosting managed by Infomaniak
• Modifying the DNS of a domain name registered with Infomaniak