This guide presents the Knowledge Base module for Infomaniak's Site Creator, similar to the Questions & Answers module, which allows you to quickly format articles of the FAQ type or similar, within your page.

Prerequisites

• Access Site Creator:
  • Click here to access the management of your product on the Infomaniak Manager (need help?).
  • Click directly on the name assigned to the Site Creator in question.
  • Click on the Edit my site button to start the editor:
    

Configuration and Usage

To insert the module at the desired location in Site Creator:

1. Click on the Content button in the left-hand menu.
2. Click on Applications at the bottom of the list.
3. Click on Knowledge Base:
   
4. Once the module has been added, hover over it to edit it:
   
5. The blue button allows you to add a new question:
   

Once the form is completed (title, text with formatting, keyword to facilitate searching, summary, and an optional link to a YouTube video), save at the bottom of the page.

• You can organize your texts by creating a form with only a "category" title ("General" for example), and then drag your forms to the right to sub-categorize them (parent - child):
  
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Browse the knowledge base

Navigating through your forms will be presented as shown below. Clicking on the "category" you created will expand the questions/answers:

URL of the created forms

Clicking on a question will open a separate web page, with the question as the title and its answer below. The URL of this answer page will consist of the address of the page where you placed the module, followed by "/kb/X-the-question", where X is the number corresponding to the order in which you created your forms:

Customize the display

By hovering over your module in edit mode again, you can change the display and make your tree structure transparent:

Add keywords

Keywords (separated by a space) can be added:

This allows you to filter the display of answers if you enter the tag in the search bar (of the inserted module):

Display the module in multiple locations

The Knowledge Base application can be added to different locations on your site, but it will always be the same single module. It is not possible to differentiate the display or content based on the pages where the module is inserted.