This guide presents the Knowledge Base module for Infomaniak's Site Creator, similar to the Questions & Answers module, which allows you to quickly format articles of the FAQ type or similar, within your page.

Configuration and use

Start by logging in to the Infomaniak Manager with your credentials (user account with the necessary rights for the relevant product):

1. Click here to access the hosting & site management interface (filtered to display only Site Creator).
   • If nothing is displayed, you may not be in the Organization to which your site is linked (❓: help).
2. Click on the name of the Site Creator in question:
   
3. Click on the button to edit your site:
   

Once in Site Creator, to insert the module in the desired location:

1. Click on the Content button in the left-hand menu.
2. Click on Applications at the bottom of the list.
3. Click on Knowledge Base:
   
4. Once the module has been added, hover over it to edit it:
   
5. The blue button allows you to add a new question:
   

Once the form is completed (title, text with formatting, keyword to facilitate searching, summary, and an optional link to a YouTube video), save at the bottom of the page.

• You can organize your texts by creating a form with only a "category" title (e.g., "General"), then drag your forms to the right to sub-categorize them (parent - child):
  
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Browse the knowledge base

Navigating through your articles will be presented as shown below. Clicking on the "category" created will expand the questions/answers:

URL of the created entries

Clicking on a question will open a separate web page, with the question as the title and its answer below. The URL of this answer page will consist of the address of the page where you placed the module, followed by "/kb/X-the-question", where X is the number corresponding to the order in which you created your entries:

Customize the display

Hover over your module again in edit mode to change the display and make your tree structure transparent:

Add keywords

Keywords (separated by a space) can be added:

This allows you to filter the display of responses if you enter the tag in the search bar (of the inserted module):

Display the module in multiple locations

The Knowledge Base application can be added to different locations on your site, but it will always be the same single module. It is not possible to differentiate the display or content depending on the pages where the module is inserted.