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Manage tracked/favorite emails

This guide explains how to mark your chosen emails as "favorite" on the Infomaniak mail service to have "tracking" of these messages and to display them separately if you wish.

 

Monitor one or more messages…

 

… from the Infomaniak Web Mail app

To add a message as a favorite:

  1. Click here to access the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail).
  2. Click on the ☆…
    • … to the left of a message in the message list
    • … at the top right of the message reading window
  3. Once tracking is enabled, a dropdown menu in the top right corner allows you to display only a selection of your received messages according to several criteria: All, Read, Unread, Tracked, Untracked:

It is also possible to define an action on hover or add a shortcut in the bar above the message lists:

 

… from the Infomaniak Mail mobile app

On the message list:

  1. Press and hold your finger on a message.
  2. Press the icon at the bottom of the screen:

On a message being read:

  1. Press the icon at the top right of the message reading window:

It is also possible to define a swipe gesture that would lead to a favorite marking of the message swiped with one finger.


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