Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Discover the official domains used by Infomaniak

To ensure the security of your data and the performance of its services, Infomaniak uses several domain names.

 

Introduction

  • These domains are used to host the management interfaces, communication tools, and the content of your files in an isolated and secure manner.
  • If you are using a firewall or antivirus, it is recommended to add these domains to your whitelist (examples) to ensure the proper functioning of your tools (especially kDrive and SwissTransfer).

 

Main areas and services

  • infomaniak.com: the main website and the Manager (product management).
  • status.infomaniak.cloud / infomaniak.cloud
  • infomaniakstatus.com

File Storage

  • infomaniakusercontent.com: domain primarily used for file storage/downloading.
  • ksharelink.com: used for public sharing links created from kDrive and Mail Infomaniak.
  • chk.me: domain for creating short links and custom QR codes.

Messaging and Identity

  • ik.me: a short domain for Infomaniak Mail.
  • etik.com / ikmail.com: alternative domains for free and eco-friendly email.
  • infomaniak.ch: used for certain technical and institutional services.

Transfer tools and events

  • swisstransfer.com: large file transfer service.
  • infomaniak.events / ticket-net.ch: event ticketing and management platform.

 

⚠️ Beware of phishing attempts: Infomaniak will never ask for your password via email; always check that the URL in your browser's address bar belongs to one of the domains listed above before entering your credentials.

 


Has this FAQ been helpful?