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Discover the official domains used by Infomaniak
Update 08/13/2026
To ensure the security of your data and the performance of its services, Infomaniak uses several domain names.
Introduction
- These domains are used to host the management interfaces, communication tools, and the content of your files in an isolated and secure manner.
- If you are using a firewall or antivirus, it is recommended to add these domains to your whitelist (examples) to ensure the proper functioning of your tools (especially kDrive and SwissTransfer).
Main areas and services
- infomaniak.com: the main website and the Manager (product management).
- status.infomaniak.cloud / infomaniak.cloud
- infomaniakstatus.com
File Storage
- infomaniakusercontent.com: domain primarily used for file storage/downloading.
- ksharelink.com: used for public sharing links created from kDrive and Mail Infomaniak.
- chk.me: domain for creating short links and custom QR codes.
Messaging and Identity
- ik.me: a short domain for Infomaniak Mail.
- etik.com / ikmail.com: alternative domains for free and eco-friendly email.
- infomaniak.ch: used for certain technical and institutional services.
Transfer tools and events
- swisstransfer.com: large file transfer service.
- infomaniak.events / ticket-net.ch: event ticketing and management platform.
⚠️ Beware of phishing attempts: Infomaniak will never ask for your password via email; always check that the URL in your browser's address bar belongs to one of the domains listed above before entering your credentials.
Link to this FAQ: https://faq.infomaniak.com/1751
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