This guide explains how to add a folder or subfolder as a favorite on the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).

Introduction

• Automatically placed at the top of your folder list, you will get quick and easy access to this folder.
• Multiple folders can be added to your favorites.

Mark a folder as favorite

To add a folder as a favorite or remove it:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the action menu ⋮ to the right of the folder in question in the left-hand menu.
3. Choose the desired action:
   
4. The folder defined as a favorite is “duplicated” at the beginning of the folder list with a star on its icon (but it is the same folder as the one in the list below).
5. You can remove a favorite at any time via the action menu:
   

And on the mobile app?

It is not possible to add a folder as a favorite from the Infomaniak Mail mobile app (application for iOS/Android smartphones or tablets).

You can mark messages as favorites to keep track of them.

Alternatively, to access your folders on the mobile app:

1. Tap the icon in the top left corner of the Mail inbox.
2. A panel slides in from the left and displays several sections.
3. The collapsible “Folders” section displays your folders in alphabetical order; you can create new folders, then rename or delete them by long-pressing the folder name in the list.