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Remove a user from an Organization

This guide explains how to remove one of the users from your Organization on the Manager Infomaniak (note, it is impossible to remove a Legal Representative if there is no other legal representative).

 

Prerequisites

 

Remove a user from your Organization

If the user had access to kDrive or was invited to view a third-party email address, several intermediate steps will ask you to perform actions with their data and will inform you, if necessary, about what happens to calendars and address books. To remove one of the users from the Organization

  1. Click here to access user management for the Organization on the Infomaniak Manager (need help?).
  2. Click on the action menu to the right of the user concerned.
  3. Click on Remove from Organization:
  4. Review the information (click if necessary on the chevrons to get the details of the deletions) then click on the blue button Continue:
  5. Review the information, confirm the deletion by checking the checkbox, then click on the blue button Continue:
  6. Review the information (click if necessary on the chevrons to get the details of the deletions) then click on the red button Remove:
  7. Enter your email address (login identifier for the Manager), check the confirmation box, then click on the red button Remove this user to permanently remove the user without the possibility of undoing it.

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