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Remove a user from an Organization

Update 08/27/2026

This guide explains how to remove one of the users from your Organization in the Infomaniak Manager.

 

Prerequisites

  • If you cannot find the expected list of users, switch to the desired Organization beforehand by clicking here.
  • You must be an Administrator or Legal Representative within the Organization.
  • Please note that it is impossible to remove a Legal Representative if there is no other legal representative.

 

Remove a user from your Organization

If the user had access to kDrive or was invited to access a third-party email address, several intermediate steps will ask you what actions to take with their data and will inform you, if applicable, about what will happen to the calendars and address books. To remove one of the users from the Organization:

  1. Click here to access the organization's user management in the Infomaniak Manager (need help?).
  2. Click on the action menu to the right of the user in question.
  3. Click on Remove from Organization:
  4. Review the information (click on the down arrows if necessary to view the details of the deletions), then click the blue Continue button:
  5. Review the information, confirm the deletion by checking the box, then click the blue Continue button:
  6. Review the information (click on the chevrons if necessary to view the details of the deletions) and then click on the red Remove button:
  7. Enter your email address (login ID for the Manager), check the confirmation box, and then click the red Remove this user button to permanently remove the user, with no possibility of reverting the action.

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