This guide details what you can search for in the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail) or other kSuite services. To search in kDrive, please refer to this other guide.

Search for an email

On ksuite.infomaniak.com/mail, type the term you want to find in the search bar at the top of the page.

The search will be performed within the email address mentioned in the left sidebar(to search across multiple email addresses at once, use an IMAP email client to which you connect your different addresses):

Advanced search is accessible to the right of the search field at the top of your Mail:

You can search for content…

• either in the body of the message,
• either in its subject,
• or among its senders/recipients…

You can also filter the search by message size and by whether or not it contains an attachment.

Regarding the scope of the searches:

• The content of encrypted emails is not indexed (except for the email subject).
• The content of attachments, as well as their name, is not indexed: therefore, it is not possible to find an email by searching for the name of the file that was attached to it.
• The "Search all emails" function does not include the Trash or Spam folder:
  
  • If a global search returns no results, the email may be in one of these two folders.
  • You will then need to go specifically to the Trash or Spam folder to perform the search, or launch the search by selecting one of these two items:
    
  • Any items found will then be displayed:
    
  • Similarly, if you want to find a message in a specific folder, it is best to go there first from the left-hand menu, and then launch a search.

To search for traces of an email or to see its activity, you can also search in the logs of an email address.

Email search with a software/email client

To find out how your specific email application performs searches, consult its documentation. For example, desktop apps like Thunderbird and Outlook can synchronize messages locally and perform local searches, while other applications may prefer searching on the IMAP server. In this case, the software/email client sends a search command to the server, which then searches through all messages stored on the server and returns the results to the software/email client.

Search for a contact

The search is performed automatically across all your address books, groups, and contacts, using the search field at the top of the ksuite.infomaniak.com/contacts interface:

Search for an event

Searching for an item on ksuite.infomaniak.com/calendar automatically searches across all your calendars, events, rooms, including the description of those items and the people associated with them (if you click on a contact, you will see the events you have in common with that contact):