This guide details what can be searched on the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail) or other kSuite services. To search on kDrive refer to this other guide.

Search for an email

On ksuite.infomaniak.com/mail, type in the search bar at the top of the page the term to be found.

The search will be performed within the email address mentioned in the left sidebar (to search across multiple email addresses at once, use an IMAP email client/software to which you connect your different addresses):

The advanced search is accessible to the right of the search field at the top of your Mail:

You can search for content…

• either in the body of the message,
• or in its subject,
• or among its senders/recipients…

You can also filter the search by message size and by presence of attachment or not.

Regarding the scope of searches:

• The content of encrypted emails is not indexed (except the subject of the email).
• The content of attachments, as well as their name, is not indexed: it is therefore not possible to find an email by searching for the name of the file that was attached to it.
• The mention "Search all emails" does not include the Trash, nor the Spam folder:
  
  • If a global search yields no results, the email may be in one of these two folders.
  • You will then need to go specifically to the Trash or Spam to perform the search there, or launch the search by selecting one of these 2 elements:
    
  • Any found items will then be displayed:
    
  • Same goes when you want to find a message in a specific directory, it is better to first go there from the left sidebar menu, then perform a search.

To search for the trace of an email or know its activity, you can also search in the logs of an email address.

Email search with a software/email client

To know how your specific messaging application performs searches, consult its documentation. For example, desktop apps (desktop application) Thunderbird and Outlook can synchronize messages locally and perform local searches, while other applications may prefer searching on the IMAP server and in this case, the software/email client sends a search command to the server, which then searches through all messages stored on the server and returns the results to the software/email client.

Search for a contact

The search for an item is performed automatically among all your address books, groups, teams, contacts, thanks to the search field at the top of the interface ksuite.infomaniak.com/contacts:

Search for an event

The search for an item on ksuite.infomaniak.com/calendar is performed automatically among all your calendars, events, rooms, including the description of these and the people associated with them (if you click on a contact, you get the events in common with this person):