This guide explains how to create sorting rules (in Standard mode) to automatically categorize your incoming emails on Infomaniak based on certain conditions.

Introduction

• These rules enable the following automated actions:
  • Delete or move messages from email addresses that you no longer want to receive.
  • Forward emails from a specific email address to your partner so that you both receive them.
  • Copy messages containing a specific keyword to a folder.
  • etc.
• Unlike the sorting rules offered within email software/clients (❓: help), these rules will act directly on your email server before the IMAP connection.
• You can use it as a template for all the addresses in your Mail Service (❓: help).
• Warning: the rules are evaluated one after the other: if an email meets the conditions of several rules, each of them will be executed.
  • For example, a message from Amazon and whose subject contains "Advertisement" could be processed by two different rules.
  • To prevent the same email from being processed multiple times, add the action "Stop filter execution" to the end of the rule that should not be followed by subsequent rules:
    
• Depending on your plan, there is an advanced mode (❓: help) for creating sorting rules in a dedicated language.

Accessing rules from the Infomaniak Web Mail app

Prerequisites

• You must have permission to manage rules: it is possible that the Mail Service administrator has removed this permission from their admin account (❓: help).
• To view archived messages, you will need to use the IMAP protocol (❓: help) or only Mail Infomaniak (because the POP protocol only retrieves messages that are in your main inbox).

To access the sorting filters for your Infomaniak email:

1. Click here to access your emails in your Infomaniak kSuite (❓: help).
2. Click on Settings ‍ in the top right corner.
3. Check or select the relevant email address from the drop-down menu.
4. Click on Filters and rules:
   

Define a rule based on a received email

You can also create a rule directly from the email you received:

1. Click here to access your emails in your Infomaniak kSuite (❓: help).
2. Open the message from the sender in question.
3. Click on the action menu ⋮ in the upper right corner of the open message.
4. Choose Create a ruleto open the creation wizard, which will be pre-filled with the message details:
   ‍

Accessing Rules from a Mail Service

To access the sorting filters for your Infomaniak email:

1. Click here to access the Mail Service management in your Infomaniak Manager (❓: help).
2. Click on the name of the Mail Service in question.
3. Click on the email address in the table that appears.
4. Click on the Rules tab in the left-hand menu (or top bar):
   

Create a new rule in Standard mode

• Click on the Add a rule button in Standard mode to create a new rule using a wizard/creation form:
  
• The different conditions available for sorting filters are presented in this other guide.
• Once a filter has been created, click Continue to activate it.

Add, duplicate, or modify a rule in Standard mode

If filters already exist, the ‍ button to add a new one is located at the top right of the table:

You can modify these settings at any time by clicking on the pencil ✎ icon to the right of the item in question.

You can also duplicate an existing rule to rework it as a copy without affecting the original: