This guide explains how to create sorting rules (in Standard mode) to automatically categorize your incoming emails on Infomaniak based on certain conditions.

Introduction

• These rules enable the following automated actions:
  • Delete or move messages from email addresses that you no longer want to receive.
  • Forward emails from a specific email address to your partner so that you both receive them.
  • Copy messages containing a specific keyword to a folder.
  • etc.
• Unlike sorting rules proposed within email software/clients (Microsoft Outlook, Mozilla Thunderbird, Apple Mail...), these rules will act directly on the server of your email accounts even before the IMAP connection.
• You can use it as a template for all the addresses in your Mail Service.
• Warning: the rules are evaluated one after the other: if an email meets the conditions of several rules, each of them will be executed.
  • For example, a message from Amazon with the subject line containing "Advertisement" could be processed by two different rules.
  • To prevent the same email from being processed multiple times, add the action "Stop filter execution" to the end of the rule that should not be followed by subsequent rules:
    
• Depending on your plan, there is an advanced mode for creating sorting rules using a dedicated language.

Accessing rules from the Infomaniak Web Mail app

Prerequisites

• You must have permission to manage rules: if you were invited tothe Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail) to manage your address, the Mail Service administrator may have removed this right from their admin account.
• To view categorized messages, you will need to use the IMAP protocol or only Mail Infomaniak (because the POP protocol only retrieves messages that are in your main inbox).

To access the sorting filters for your Infomaniak email:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner.
3. Check or select the relevant email address from the drop-down menu.
4. Click on Filters and rules:
   

Define a rule based on a received email

You can also create a rule directly from the received email:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Open the message from the sender in question.
3. Click on the action menu ⋮ in the top right corner of the open message.
4. Choose Create a ruleto open the creation wizard, which will be pre-filled with the message elements:
   ‍

Accessing Rules from a Mail Service

To access the sorting filters for your Infomaniak email:

1. Click here to access your product management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the email address in the table that appears.
4. Click on the Rules tab from the left-hand menu (or top bar):
   

Create a new rule in Standard mode

• Click on the Add a rule button in Standard mode to create a new rule using a wizard/creation form:
  
• The different conditions available for sorting filters are presented in this other guide.
• Once a filter has been created, click Continue to activate it.

Add, duplicate, or modify a rule in Standard mode

If filters already exist, the ‍ button to add a new one is located in the upper right corner of the table:

You can modify these settings at any time by clicking on the pencil ✎ icon to the right of the item in question.

You can also duplicate an existing rule to rework it as a copy without affecting the original: