This guide clarifies the distinction between the financial settlement for a service and the ownership of the associated rights.

Payment does not grant ownership

Paying the invoices for a service (domain name, hosting) does not automatically grant ownership rights. As the Infomaniak Terms of Service specify (❓: help), the official owner remains the person or entity whose name is associated with the service, even if the payment is made by a third party or a Partner.

This distinction is particularly important during a product transfer between Organizations: the payer is not necessarily the manager or the legal owner.

Check and update your contact information

To ensure your rights to a service, make sure the identification information is in your name or that of your company. Check the following contact information:

• Your Infomaniak profile
• The Organization that owns the product
• Billing information
• The legal owner of the domain name (registrant)

In the event of a dispute, only the account holder designated in the Infomaniak interface is recognized as the responsible party and rights holder.