Knowledge base
1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!
Understanding purchase and ownership rights
This guide clarifies the distinction between the financial settlement for a service and the ownership of the associated rights.
Payment does not confer ownership
Paying the invoices for a service (domain name, hosting) does not automatically grant ownership rights. According to Infomaniak's Terms of Service, the official owner remains the person or entity whose name is associated with the service, even if the payment is made by a third party or a Partner.
This distinction is particularly important during a product transfer between Organizations: the payer is not necessarily the manager or the legal owner.
Verify and update your details
To ensure your rights to a service, make sure the identification information is in your name or that of your company. Check the following details:
- Your Infomaniak profile
- The Organization that owns the product
- The billing information
- The legal owner of the domain name (registrant)
In the event of a dispute, only the owner designated in the Infomaniak interfaces is recognized as the responsible party and the rights holder.
Link to this FAQ: https://faq.infomaniak.com/1721
Has this FAQ been helpful?