1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Resolve a Radio Streaming Speed Issue
This guide provides information about the audio bitrates of Infomaniak's radio streaming streams.
Test the audio bitrate
The connection test available in your Manager evaluates the link between your server (the one from which you encode your streams) and Infomaniak's facilities located in Geneva, Switzerland.

It measures the time required to send or receive data as well as the response time. These measurements can fluctuate depending on network traffic. The test determines the required bitrate based on the available bitrate. However, if other data transfers are in progress, the measured bitrate may be lower than the theoretical bitrate of your line.
If in doubt, note the test results at different times of the day, as well as the technical details of your connection and the number of computers sharing the line.
To broadcast a radio station without interruptions, a quality Internet connection and sufficient bitrate are necessary. The bitrate must always guarantee a margin of free bandwidth. If your connection is shared between the radio and other devices, the broadcast quality may be affected.
A standard ADSL connection is usually sufficient, but for uninterrupted broadcasting, it is recommended to dedicate a connection to your radio and rent another one for other uses. You can also ask your Internet service provider to check the line quality and measure the actual bandwidth.
To detect any temporary line saturations, run a long-term buffer test.