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Restore deleted events in the Infomaniak Web Calendar app

This guide explains how to retrieve events, tasks, unavailability, time slots deleted by mistake in one of your calendars/agendas from the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar for managing your events and appointments).

 

Backup retention period

Once a full backup of your calendar has been made, Infomaniak makes it available to you for a certain number of days depending on your offer.

⚠ Available with:

kSuiteFree*
 Standard30
 Business30
 Enterprise30
 my kSuite*
 my kSuite+30
Mail ServiceStarter 1 max. address*
 Premium 5 min. addresses30

* By upgrading a free offer, it will be possible to recover the backup up to 30 days.

 

Calendar/agenda restoration

Restore points are performed every day. If events can be restored, you can go back to the point 24 hours, 48 hours, 7 days and 30 days ago:

  1. Click here to access the Infomaniak Web app Calendar (online service ksuite.infomaniak.com/calendar).
  2. Click on Advanced actions from the left sidebar.
  3. Select Restore.
  4. Choose the calendar to restore.
  5. Choose the desired version (1/2/7/30 days).
  6. Start the restoration using the button at the bottom of the page that activates if events can be restored:

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