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Troubleshooting a VOD "Account Suspended" error
Update 08/06/2026
When playing an embedded video on a page, the message "Account suspended" appears if the VOD/AOD product to which the video belongs has been blocked.
The cause of the blocking may vary, so contact the administrator of the VOD/AOD space as soon as possible to find out more.
Link to this FAQ: https://faq.infomaniak.com/1687
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