This guide is for users who own a domain name on the Infomaniak infrastructure and are experiencing a DMARC issue when using certain Google tools such as Meet or Calendar.

Troubleshooting a DMARC error

To ensure compatibility between your domain name configuration (which has a DMARC policy of type reject) and the use of certain Google services, it is necessary to add the corresponding SPF record:

• Before: v=spf1 include:spf.infomaniak.ch -all
• After: v=spf1 include:spf.infomaniak.ch include:_spf.google.com -all

To edit the SPF record currently configured in the DNS zone of your domain name:

1. Click here to access your domain management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the domain in question.
3. Click on DNS Zone in the left-hand menu.
4. Click on the action menu ⋮ located to the right of the TXT record containing the relevant SPF value.
5. Click on Edit:
   
6. Edit the field by adding include:_spf.google.com on the same line after the existing include Infomaniak, and before the final -all.
7. Click on the Save button:
   

Please refer to this Google documentation if you need information on configuring Google's SPF.