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Resolve a DMARC error when using Google services

This guide is for owners of a domain name on the Infomaniak infrastructure who encounter a DMARC issue when using certain Google tools such as Meet or Calendar.

 

Resolve a DMARC error

To make your domain name configuration (with a DMARC policy of type reject) compatible with the use of certain Google services, it is necessary to add a corresponding SPF record:

  • Before: v=spf1 include:spf.infomaniak.ch -all
  • After: v=spf1 include:spf.infomaniak.ch include:_spf.google.com -all

To edit the SPF currently configured in the DNS zone of your domain name:

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the product concerned.
  3. Click on DNS Zone in the left sidebar.
  4. Click on the action menu located to the right of the TXT type record containing the value of the SPF concerned.
  5. Click on Modify:
  6. Edit the field by adding on the same line include:_spf.google.com after the existing Infomaniak include, and this before the final -all.
  7. Click on the Save button:

Any DNS addition/modification can take up to 48 hours to propagate.

Refer to this Google documentation if you are looking for information on configuring Google's SPF.


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