This guide explains how to receive email notifications about the expiration date of an Infomaniak product, at different intervals that you can configure to avoid being overwhelmed with messages.

Prerequisites

• Be Administrator or Legal Representative within the Organization…
  • … or a simple user account but with the permission to manage accounting enabled:
    

Enable or disable emails

To check and modify the current configuration of billing messages:

1. Click here to access the configuration/accounting page in the Infomaniak Manager (need help?).
2. On this page, enable or disable the desired notifications:
   

• Notification when your invoices are issued.
• Reminder email sent before the automatic renewal date of a product (14 days before expiration).
• Confirmation email for renewal and automatic payment.

Your preferences are automatically saved as soon as a change is made on the page.

You can also consult this other guide.