This guide explains how to modify the access rights to products for a user in your Organization on the Infomaniak Manager.

Introduction

• Since you opened your account with Infomaniak, you have been part of at least one Organization.
  • If you were the only user and it wasn't an invitation, an Organization was created in your name, and you automatically become its legal representative.
  • Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
• You can change a user's role within your Organization.
• You can then define whether a user…
  • … is part of your Organization and whether they should become:
    • Legal Representative
    • Administrator
    • Collaborator (this section is detailed below…)
  • … is external to your Organization (limited rights):
    • External users are not included in calendar and address book sharing with the entire Organization.

Who can access what…

Prerequisites

• Switch to the desired Organization beforehand if you cannot find the expected list of users.
• Be an Administrator or Legal Representative‍ within the Organization.
• Have added a user‍ as a collaborator.

The guide below explains how to manage access to products for collaborators and external users. Indeed, a legal representative or an Administrator always has access to all existing products within the Organization, as displayed in the Infomaniak Manager.

To modify a user's product access within the Organization:

1. Click here to access user management in the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ located to the right of the user in question.
3. Click on Modify product access:
   
4. You can grant access to everything with maximum permissions in one click.
5. Alternatively, click on the product category you want to grant access to.
   
6. Select the product(s) you need.
7. If you have selected multiple products, decide whether a future additional product should automatically be visible to the user (and with what type of permissions).
8. Click on the Save button:
   
9. Permissions are granted immediately.
10. Click on the pencil ✎ icon to modify the permissions:
    
11. If you need to grant access to multiple products, start again from step 5.

Using the service / Managing the service

Please note that in the product table, it is important to distinguish between access to the products (e.g., kDrive within kSuite) and access to product management:

It is possible to authorize a user to use kDrive (they will be able to create a PDF, for example) without granting them management rights for the kDrive service (they will not be able to change the plan, invite a new user, cancel the service, etc.).

Technical Rights / Statistical Rights

With certain services like kDrive, it is possible to grant a collaborator TECHNICAL and/or STATISTICAL rights (adds access to the dashboard, sharing links, storage statistics, active users, connected devices, activity on the kDrive):

Other services, such as domain names, do not have a STATISTICS section:

Some specific services, such as ticketing, allow for even more detailed permissions:

Easy Access: Groups

To simplify the process of adding access rights to a product within your Organization, there are Groups. These allow you to create teams that are linked to Infomaniak products with the desired rights, which is very useful for granting a new member of your Organization access to the products they will need in their daily work.