This guide provides a checklist of important points to check before going live with a ticket sale (within the Infomaniak ticketing system) to best promote your events to the public.

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Here is the list of the most important elements to check before going live with ticketing for your event.

1. Has a bank account been added in the Accounting > Infomaniak Receipts menu?
2. Has the integration link been retrieved and integrated?
   • Note: The integration link has its own settings to display/hide events in the “Content” submenu.
   • Ensure that the relevant events are set to "Active" (only if the "manually select items to display" parameter is enabled).
3. Are Prices, Zones, Events set to Visible? To verify this:
   1. Event: Settings > Event > green/orange/red text with eye symbol below the event.
   2. Zone: Settings > Event > Pricing > eye symbol to the right of each zone.
   3. Prices: same as zones, but open the zones to see the prices they contain.
4. Are the desired payment methods (Sales > Payment Methods) enabled?
5. Are the organizer's information up to date (Settings > Ticketing Settings > organizer contact information)?
   • An email is mandatory, and a reachable phone number is strongly advised.
   • Is the VAT set correctly?
6. Are the passes/subscriptions ok? (Programming > Passes)
   1. Do they all include the events they grant access to?
   2. Are their capacities and prices ok?
   3. Are they visible on the store? (eye symbol to the left of each pass in the list)
7. In the Settings > Ticketing Settings menu:
   1. Disable test/demo mode.
   2. Enable ticketing.

Also refer to the getting started guide to get a better overview of the possibilities offered by your ticketing tool.