This guide explains how to add users as resellers so they can sell tickets for your events (as part of the Infomaniak ticketing system).

Introduction

• If you have points of sale, partners, or simply cash registers at the entrance to the event, you can give them reseller access.
• This will allow you to grant them sales rights from the ticket office.

Add a reseller

To do this:

1. Click here to access user management in the Infomaniak Manager (need help?).
2. Click on the Add user button at the top:
   
3. Enter the user's details.
4. Select User as the role:
   
5. Proceed to the next step (selecting a workgroup, if applicable) and complete the invitation.
6. Click to choose the access permissions for the products:
   
7. Expand the product administration section and click on Ticketing:
   
8. A side panel will open – select the boxes to grant access to the relevant ticketing systems:
   
9. Save your selection.

Details of user rights and access

1. Administrators

• Account owner (legally responsible for the account)
• Group administrator
• Billing administrator
  • Accounting

2. Users

• Administrative — no rights assigned

3. Technical

• Programming Management
• Customers
  • Mailing
  • Customer export
  • Promotional code (code generation)
• Shop/ticket design
• Ticketing integration
• Settings

4. Statistics

• Sales details

5. Ticket validation

• Ticket validation

6. Ticket sales

• Ticket sales
• Sales outlets
• Customers (excluding Mailing, export, and promo code management)
• Membership card management

7. Staff Management

• Staff

Next step

You can now create profiles to specify reseller access permissions…