Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Do I have to use handheld scanners to control tickets?
No, the "Tickets to control printing" procedure that you can find in the "Ticket control" enables you to generate or print an "excel" file to control manually the tickets for the event at the entrance of the venue.
We recommend this procedure for events having sold less than 100 tickets.
At any moment you can mark tickets as "used" on the ticketing tool for all tickets manually checked. You simply need to do a search by "ticket barcode" (bottom left of the ticket) to mark the ticket in question from the "Reservation details".
We can also provide you with a 1D reader to confirm or cancel tickets quickly.
Link to this FAQ: