This guide explains how to change your kDrive offer, the collaborative storage solution on a 100% Swiss Made cloud.

Preamble

• kDrive is the name given to the file storage/sharing service offered by Infomaniak in Switzerland.
• kDrive is accessible for free or by subscription depending on whether you are alone using it or if you want collaborators to also access it.
• kDrive exists as an independent product, or as a product among others within the kSuite & my kSuite / my kSuite+ suite.
  • To help you identify the offer most suited to your needs, refer to this other guide.

Determine the current kDrive offer

From the kDrive Web App

To find out which offer you currently have:

1. Click here to access the Infomaniak kDrive Web App (online service ksuite.infomaniak.com/kdrive).
2. Click on Manage to go to the offer change and view the current offer: 
   

If no dashboard is accessible at the bottom left, you have limited features (e.g., my kSuite offer) that can be unlocked by upgrading to a higher offer: 

From the Infomaniak Manager

You can also find out about the current offer from the Manager, the dashboard of your products.

If no kDrive product is present in the Manager, the kDrive app is accessible only among the apps at the top right, because you have…

• either a my kSuite / my kSuite+ offer: 
  
• or you have been invited during a document share (you are therefore an external user of kDrive):
  

Otherwise, find your kDrive among your collaborative tools: 

Change the current kDrive plan

Your kDrive can evolve with you. When your needs expand — whether to welcome new collaborators, integrate a family member, or store a growing volume of data — easily increase its capacity to unlock its full potential.

Prerequisites

• Have sufficient permissions within the Organization.

To modify your current kDrive offer:

1. Click here to access the Infomaniak kDrive Web App (online service ksuite.infomaniak.com/kdrive).
2. Click on Manage to go to the offer change and view the current offer: 
   

You can then switch to a higher offer from the Infomaniak Shop:

If, for example, by choosing a new offer, you increase the quota of users that can be added to your kDrive, refer to this other guide to invite them to join you.