This guide explains how to make sales from an organizer account, as well as on-site sales (as part of the Infomaniak ticketing system). For example, if you want to print free tickets, invitations, VIP tickets, or paid tickets, you can place an order from the ticket office and generate these tickets.

Accessing the Ticket Office

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system for the event.
3. Click on Ticket Office in the left-hand menu:
   

Creating a New Order from the Ticket Office

To do this:

1. Choose whether the sale concerns an event, a pass, or a gift voucher:
   
2. Choose the event or item you want, as well as the number of tickets to add to the cart:
   
3. Define the parameters in the cart, such as the seat on the seating plan, the information in the forms by price, and the use of a promotional code or gift voucher:
   
4. It is possible to customize the information displayed on the tickets to be printed at this time.
5. Define a payment method; for a free ticket, such as for an invitation, you must choose the Free/Invitation payment method.
6. Once the information has been entered, Validate the order.

Associate the order with a customer

At the point of sale, assigning an order to a customer is optional. It is therefore necessary to enter the customer's information if you wish to be able to find an order using the customer's name or email address, send the tickets to them by email, or display the customer's first and last name on the ticket.

To do this, click on the Customer tab and search for an existing customer or create a new customer record.

Print or send the tickets

You can print or send the tickets by email. To do this, go to the corresponding tab and choose the type of printing or email sending.

Other uses of the point of sale

The point of sale allows you to perform other important operations, such as ticket exchanges or reservation validations; see this other guide.