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Troubleshooting a 502 Bad Gateway Error
Update 08/06/2026
This guide details the "502 Bad Gateway" errors that you may encounter when visiting a website.
Introduction
- The 502 Bad Gateway error occurs when the server acting as a gateway between the browser and the origin web server receives an invalid response.
- This error can be caused by an overloaded web server, communication issues between a CDN and the web hosting server, or a misconfigured proxy server.
- Sometimes, the error may be caused by an incorrect entry in the DNS server.
Troubleshooting steps
To resolve the 502 Bad Gateway error, it is often necessary to proceed by elimination:
- Check if it is not a temporary server overload: simply reload the page after a few minutes and the error should disappear.
- Clear your browser's cache.
- Try using a different browser.
Link to this FAQ: https://faq.infomaniak.com/1509
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