This guide concerns Euria, the sovereign artificial intelligence assistant, a full-fledged kSuite service, also available within an app.

Preamble

• The use of AI at Infomaniak is based on a transparent and ethical approach.
• Each AI-integrated service follows strict principles to ensure reliable and respectful use:
  • information protection is guaranteed by complete data processing within infrastructures located exclusively in Switzerland, thus ensuring full control over digital sovereignty,
  • the generated results are never used to train models or for advertising purposes,
  • and AI is not intended to replace humans, but to assist them.

What is Euria?

Designed to offer a European alternative to American tech giants, the sovereign artificial intelligence assistant Euria stands out for its deep integration into Infomaniak's productivity ecosystem, while ensuring absolute confidentiality of user data.

Euria's strength lies in its local infrastructure:

• Unlike foreign public cloud-based solutions, Infomaniak's AI is hosted exclusively on its own servers in Switzerland.
• This approach ensures strict compliance with data protection standards and guarantees that no processed information is used to train third-party models or shared outside the secure infrastructure of the host.

Euria uses state-of-the-art language models (LLM) selected for their efficiency and performance, while being optimized to minimize their energy footprint. Infomaniak advocates for total transparency regarding the algorithms used, aligning with a approach of technological independence and environmental sustainability specific to the company.

Usage limits

To ensure a smooth and secure experience, the use of Euria is subject to certain volume and file size conditions:

• Quota calculation (sliding window): the limits (below) are not reset at midnight but calculated in real-time over a 24-hour window; each message sent "occupies" a space in your quota and is automatically released 24 hours after sending.
  • If you send messages throughout the morning until you reach your limit at 11 am, your sending rights will be gradually released the next morning, as each message reaches its 24-hour age.
• Global message quota: your daily limit is shared; each request made to Euria is deducted from your global quota, regardless of the project or conversation in which you are interacting.
• Transcriptions: transcription services are unlimited.
• Image sending: image upload is limited to 10 MB per file.
• Document sending: file upload is limited to 100 MB, except for my kSuite and my kSuite+ offers where the limit is 20 MB.
• Number of messages per day:

• Web searches per day:

• Number of projects:

• Number of conversations per project:

Some Infomaniak services integrate Euria

• kChat
  • The AI Euria integrated into kChat helps save time in exchanges: it can rephrase sentences, generate quick responses, correct spelling, or adjust the tone of a message. The user retains full control over the suggestions, which are only local to each session.
• Mail Infomaniak
  • In the Mail application, Euria assists in writing emails. It can generate content from a few keywords, rephrase or structure a message, adapting to different registers. Nothing is sent automatically, and the user can modify the texts at any time.
• Site Creator
  • An AI-based writing assistant allows Site Creator to quickly generate content adapted to different types of web pages. This service is useful for those launching a site and looking to produce clear, optimized, and relevant texts.
• kDrive
  • On kDrive, artificial intelligence is mobilized at two complementary levels to simplify document management. Euria allows interaction with text files stored in the drive. This module can answer questions about the content of a document, summarize, translate, or extract useful information. It is particularly effective for reading reports, understanding complex texts, or quickly generating an overview of a file.

To create an AI project with custom instructions and knowledge base, refer to this other guide.

Responsibilities of the parties

Data provided to the AI

• The AI of Infomaniak is currently based by default on these models.
  • Among them, Mistral, Whisper, DeepSeek, Llama, granite…
• By using a writing assistant, the messages and requests addressed to the AI are exclusively processed in Switzerland by Infomaniak's infrastructure.
• No data is processed or shared with a third party.

Data provided by the AI

• The language model generates text based on the data it has assimilated during its learning, devoid of consciousness, intentions or moral responsibilities.
• It is crucial that the user is aware that the information generated by the model is not always accurate and should not be considered as an infallible source of information.
• He must exercise his critical discernment and verify the information provided by the assistant with reliable sources when necessary.
  • For example, if a person uses the model for crucial tasks such as medical, legal or financial advice, they must take additional precautions to confirm the information coming from the model.
• In case of inappropriate or dangerous use of this assistant, the responsibility lies with the user who takes these actions.