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Email Service: create a catchall email address
This guide explains how to retrieve all the email sent to a domain without declaring an email address each time.
Imagine you use firstname.lastname@example.org but want to receive emails even if the sender gets the address wrong (email@example.com, firstname.lastname@example.org, etc.). With a catchall address, a sender getting the address wrong won't receive an error message and you can see the emails by logging in to email@example.com
This is ideal if you want to receive all the messages for which there is no specific address on your domain.
Create a "catchall" address
- Log in to your Infomaniak Manager (manager.infomaniak.com)
- Go to Email Service
- Click on the Email Service / domain name concerned
- Click on the drop-down menu arrow on the Create an email address button and select Create a generic email address
- Click on the drop-down menu arrow in the Email address field and select Catchall then click Next to finish creating the catchall email address
We advise against creating this account because it also retrieves all the spam and viruses; during a wave of spam attacks, it therefore runs the risk of becoming totally saturated. It is better for senders to receive an error message warning them that the email address they specified does not exist so that they do not continue to use it as a recipient address.
Moreover, if you configure the "Auto-reply" function for a catchall@ address on your domain, no automatic reply will be sent to the people sending a message to an address which does not exist on the domain.