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Understanding potential bank charges
This guide concerns potential additional bank charges that may be incurred for your Infomaniak payment or renewal if made using dual-logo (co-branded) cards or cards issued abroad.
How co-branded cards work
The CB (Groupement des Cartes Bancaires) manages the French national interbank network. Infomaniak accepts cards bearing the CB logo for payment of services.
The majority of cards issued in France are so-called co-branded cards: they bear the CB logo (for the national network) and a second international logo, usually Visa or Mastercard.
Risk of additional bank charges
When making online transactions, if your card is a CB/Visa or CB/Mastercard co-branded card and the payment is processed via the international network:
- Your issuing bank may interpret the transaction as an international transaction, even if the amount is in euros (€).
- This interpretation may result in the application of transaction fees or non-euro fees.
These fees result in fixed fees or an additional percentage charged by your bank on the transaction amount.
Infomaniak recommends that you consult your bank's fee schedule to find out about these potential fees.
The term "Carte Bleue"
The term "Carte Bleue" was a former trademark historically used by some banks in the CB network. This trademark has been gradually replaced by the generic term "CB (Cartes Bancaires)", which designates the current French payment network.
Link to this FAQ: https://faq.infomaniak.com/1254
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