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Include the original text when replying on the Infomaniak Mail web app

Update 05/15/2026

This guide explains how to enable or disable the inclusion of the original message when replying to an email from the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail) for web browser.

 

No longer quote the original message

By default, the text of the message you are replying to will be placed below your own reply text (A):

By following the guide below, nothing will be quoted from the original message and you will reply from a blank base with or without signature (B):

 

To never quote the original message when replying to a correspondent:

  1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).
  2. Click on the Settings icon ‍ at the top right.
  3. Click on Sending in the left sidebar.
  4. Disable the toggle switch to the right of the "Include the original message in the reply" element:

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